We were engaged to help the Autodesk University product and design team create a robust, active and engaged community around Autodesk University class content.
I began my understanding of the ecosystem of the social offerings and needs for Autodesk University by brainstorming with the client and then modeling the different facets of social interactions both on and off AU.
I developed a social framework canvas through this work. Each item in the stack is related to one of the key elements required to create a robust social experience. The canvas is annotated with public and private recommendations for presentation.
RATINGS: I analyzed and assessed different types of ratings found in social and commerce sites and made recommendations to the AU team for which might work best given their context, their content and their desired community.
NOTIFICATIONS: I analyzed and assessed different types of notifications, notification settings and other behavior around notifications found in social and content heavy sites and made recommendations to the AU team for which might work best given their context, their content and their desired community.
Using the design mock-ups done by the internal interaction designer, showcasing features based on my recommendations. I conducted a series of user test sessions to validate the features and the interaction flow for those features.
1 social design strategist - me
1 client UX designer
1 client program manager
1 client product / business lead
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